We take our responsibility to protect the personal information provided to us seriously. This statement explains how we do that. It sets out how we collect personal information, what we do with the personal information we hold, how we protect it, and it explains your privacy rights (if applicable). Our approach to the management and usage of personal information is outlined in our Privacy Commitment.
Who we are
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
Our commitment to privacy
We take our responsibility to protect the personal information provided to us seriously. This statement explains how we do that. It sets out how we collect personal information, what we do with the personal information we hold, how we protect it, and it explains your privacy rights (if applicable). Our approach to the management and usage of personal information is outlined in our Privacy Commitment.
If we change this Privacy Statement
JLL might update this Privacy Statement from time to time. When we have to do this the revised statement will be posted on this page, and where appropriate, by notification on our homepage. You can come back and check this page to review any changes we have made.
Equally, it is important that the personal information we hold about you is accurate, current and relevant. Please keep us informed if your personal information changes during your relationship with us.
The personal information we collect
Our legal basis for processing your information
Where we keep and process your information
Keeping your information safe
How long we keep your information
Your Personal Information Rights
California Residents only
How to raise a concern or ask a question
The personal information we collect
When we collect personal information, we are open about how we do this and how we will use it.The categories of personal information below outline what we may collect; how and why we might collect it; and the third parties that we might share it with. Please click on the '+' icon to view the content.
Depending on the nature of your relationship with JLL (or our subsidiaries and affiliates) and the products/mobile apps or services you use, we may not collect all the personal information listed below.
Commercial Information | Including records of: personal property; products or services purchased, obtained or considered; real estate interests & preferences.
Financial Information | Including bank account number, credit or debit card number, payment amounts, financial means or other financial information.
Identification Data | Date of birth, proof of residency, government-issued ID, driver's license number, passport number, or other similar identifiers.
Location Data | GPS coordinates or similar information regarding the location of a device.
Mobile App Data | Wi-Fi SSID, User commands – voice commands and transcriptions, text commands, etc., User history – scheduled calendar events and attendees, in-app actions, device info, browser history, etc., User preferences – preferences around dining, seating, meeting, etc.
Network Activity Data | Internet or other electronic network activity information, such as browsing history, search history, cookie data, referring/exiting URL, clickstream data, time spent on webpage or advertisement, and other information regarding an individual’s interaction with a website, application, email, advertisement or social media page.
Professional Information | An individual’s professional information, for example business title, position, organization, chain of command, etc.
Tenant Data | Consumption data or family members
Visual and Voice Recoridings | Audio, electronic, visual, such as customer service call recordings, voice commands, photographs, recordings from CCTV cameras
Written Signature | An individual’s written signature, such as a signature on a contract or lease document
How to raise a concern or ask a question
If you need to raise a concern about our handling of personal information, please contact us via our online form.You may also contact us regarding data privacy issues by writing to JLL, 30 Warwick Street, London, W1B 5NH GB – FAO: Global Head of Privacy.
For all enquiries not relating to your Personal Information please contact us.
